2021 KZ RV Reviews on RV Insider (2024)

Karen Stephenson

Reviewed on July 30, 2023

overall happy with camper. the refridgerator seems to put out a lot of heat.hot air comes out of the sides and top of the unit. makes camper hard to cool down. is the unit suppose to put out so much heat when working.? is there a wrap that can be installed to hold back the heat.? will this be a safety problem for the unit to over heat and cause a fire.?

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M. Burrow

Reviewed on July 9, 2023

We really enjoyed this floor plan, and PRICE POINT. It’s very comfortable for moving around and has a lot of comfortable sleeping areas. The kitchen setup is great and feels roomy. We love the dual entrance bathroom from both the hallway and master bedroom. The bathroom is roomy with the curved shower door for extra movement space. We loved having a dresser in the bedroom, plus under bed storage! The storage is fantastic throughout. I don’t think we even used all the space we had. Lots of big windows to enjoy the great outdoors and let light in… including three skylight/vents. If you want a very nice trailer without spending all your savings, it’s a fantastic choice. (I only gave it a 4 on towing because we never did tow it. No reason to believe there was any issues.)

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Randy Wallace

Reviewed on March 25, 2023

We have been RVing for 50 years. This is our 5th brand new RV.The fit and finish leave a great deal to be desired. I sometimes wonder if we got the training unit and that that accounts for the sloppy workmanship. There are too many problems to go into in detail. I will focus on the on demand water heater. The low flow faucets that came from the factory don't flow enough water to activate the water heater. The warranty people made one attempt to correct the problem. We have hot water in the kitchen and half bath.I drilled out the orifices in the shower head and that worked. But after two years and no more help from KZ we still don't have hot water in the master bath sinks. The on board pump didn't produce enough pressure to activate the water heater. No help from KZ, I replaced the pump myself. Customer service and warranty support are very poor.

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B

Michigan

Reviewed on September 11, 2022

Falling apart within 2 years of little use at local campgrounds. Countertop is starting to delaminate, electrical outlet not even being used broke and popped out of the wall, window leaks when it rains. None of this was covered after we found out that the 2 year warranty was actually only a 1 year warranty. Michelle at KZ said she would work with us, but at the end they offered nothing in support of their poor and faulty craftsmanship. $1200 for a new countertop on a rig just over a year old. Wonder how bad this will fall apart next year?! The mattress needs replacement already too. Very cheap made.

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J johnson

Missouri

Reviewed on August 6, 2022

Decent floor plan for what I need. But this this so cheaply made as well as poor quality construction it has been a big disappointment. Right away we had very serious electrical issues when 2 auto reset breakers on the tongue melted, burning the cover and disabling the 12v system. Eventually got these issues resolved but after weeks of stonewalling by KZ and the dealer. First trip the main kitchen cabinet self distructed- the framing literally broke apart leaving framing and contents all over the inside. So again due to stonewalling we rebuilt the cabinet ourselves. Now we have a cold water supply to the water heater kinked so bad it won't flow. It was kinked as originally installed. Nothing about this trailer is worth the price and aggravation. Don't recommend KZ or the model.

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William Hofford

Virginia

Reviewed on May 6, 2022

This review is actually for a 2021 KZ Durango Gold G381REF which was not an option I could select from on the form above.I really liked the floorplan. This RV is very similiar to the Grand Design Solitude 375RES but the 381REF has an additional fireplace in the bedroom, an adjustable bed, double shades, and a dishwasher.I have an issue with the Quality and problems of finding a dealer that will do warranty work. The dealer we bought this from is 1,000 miles away from our home and we have experienced a number of issues: (1) Finding a local dealer that will work on it without waiting months to get in (2) basic quality issues that should have been caught during quality control. When we finally got into a repair facility they did an overall inspection and found that the floor in the kitchen's slide out needed to be replaced. We left the trailer with them in December and could not pick it up until March. After getting it home we tried moving the slideouts to open it up and the Bedroom slideout didn't go out. The service tech said upon inspection that the slide out was not centered properly and when he looked at one of the motors he saw rust on it. I just took in to them (May 3) and I am hoping that our trailer will be ready for it's maiden voyage on June 6. I am beginning to have doubts about the quality of the workmanship and have asked the dealer to inspect the remaining slide outs and I am waiting to find out the results on that and when I can expect to pick it up. I can say that the initial warranty work was good. They replaced the landing gear due to a hydraulic leak and replaced the floor in the kitchen but that's not something I would expect to need on a brand new trailer. Bill HoffordVirginia

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Gary Faubert

Michigan

Reviewed on April 18, 2022

The RV has been great, had to travel several miles to pick up due to Covid pandemic, but worth the travel. Only minor issues with the trailer after one full season of use. The LED on the power cord door LED is out, the bracket that holds the theatre seating to the wall pulled out, other than that it has been a wonderful experience.

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Texas

Reviewed on December 6, 2021

We’ve had this Stratus 281 VBH 2021 model for about a year we’ve taken it out 18 times we’ve had no problems everything works like it’s supposed to the construction it’s very well-made. It is a extended seasons camper outdoor kitchen is very good we have enjoyed this camper very much Thor builds good quality campers other people we spoke to with other brands have had many problems we have had no problems out of this camper. In the master bedroom they have a Serta full-size queen mattress it’s not a camper mattress you can walk all the way around the bed on three sides plenty of room and very comfortable.

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Billy Dove

Texas

Reviewed on December 3, 2021

Well built 1/2 ton towable bumper pull. Nice amenities, good floorpplan. Love the fireplace as it will heat the camper on its own without using the gas heat. 2 A/C's really make a difference in the comfort. Outdoor kitchen is fun and convenient. Setting up is easy with power tongue jack and power stabilizer jacks. The anti-sway hitch makes towing easy with my Silverado 1500.

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Richard Kamienski

Ohio

Reviewed on November 12, 2021

So the first night out the valance over the bed fell on our heads. Routinely screws just fall out. Though it fits our needs, very disappointed in the workmanship. It’s been easy to tow and comfortable in our trip across country but we worry what will fail next

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